Make a claim
Let us support you through the process
It’s easy to make a claim with The County Group. We’ll support you throughout the entire process and can even liaise with the insurers on your behalf to make sure everything goes smoothly.
Register your claim with us as soon as you can. We’ll keep you updated regularly on the progress of your claim and will aim to get it settled in a timely manner.
There are a number of ways you can make a claim including calling our main switchboard on 0333 202 6340 or calling the department directly depending on your particular policy type (this information can be found below). Please note that our opening hours are 9am – 5.00pm, Monday to Friday.
If you would like to report a claim outside of these hours, then you can also fill in our contact form here. Alternatively, you can also refer to your policy documentation and report your claim directly to your insurer.
“Just thought I would let you know that I am really pleased with the excellent way in which Andrea Wilson (in Crewe) dealt with my home and contents insurance renewal for my house in Cheshire and flat in London. She was absolutely on the ball and is a credit to your company.”
*Terms, conditions and policy limitations may apply. Testimonials have been taken from genuine existing and previous clients of The County Group or one of our brands. Opinions expressed are those of the individual and not those of County Insurance Consultants Ltd.