Staff at Protheroe Insurance based in Belper marked the anniversary on Thursday, October 18 with champagne, cake and balloons at its Bridge Street office.
The branch, which became part of The County Group 12 months ago after the leading insurance firm acquired NMJ Insurance Brokers, has been a permanent fixture in the town since 1968.
Protheroe Insurance was initially based above a travel agency on the same street before eventually making the existing office its long term home.
Jenny Neale, who has been Branch Manager for nine years, said: “The business has grown so much over the years which is fantastic and we’re looking to continue the growth success by welcoming new clients to Protheroe Insurance.”
“It’s just over 12 months since we became part of The County Group which has given us a stronger arm in the market which is very beneficial for a small office like ours.
“In the first year we’ve seen a lot of positive changes and a lot of schemes coming on board. It’s been a learning curve. Now we’re looking to grow by getting local businesses on board – commercial, shops, offices and tradesman we can cover them all.”
“We’re also planning to expand our numbers. We currently have three part-time staff and it’s very busy. If you want to grow as a business having extra staff goes hand in hand.”
Jenny, who has worked at the branch for more than 18 years, says that despite the emergence of the internet many people and businesses still prefer to deal face-to-face with brokers, which is why she believes the firm can go from strength to strength.
She said: “We have a market for people who want to come in, talk to someone over the counter and to have their documents handed over to them. It’s quite rural in our area. We’re a traditional market town and the people are of that ilk. That’s not to say we haven’t kept up with technology but people like the service we provide.”
“It’s familiar to a lot of people and works for them which is why I believe our style of service will be around for many years to come.”
One of the UK’s largest insurance brokers, The County Group offers both personal and business products and deals with annual client’s premiums of more than £70m.
The firm, which has its headquarters in Crewe, employs 270 staff across more than 25 branches.
For more on insurance products visit www.protheroe-insurance.co.uk